We Answer Your Doubts
We are available to personally reply to all you doubts. Contact us using the chat button available at the bottom right or using the contact forms. In this section you can find replied the most frequently asked questions.
HELP DESK
What’s included in the tour package?
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Most of our tours (escapes) include the boat, experienced and english / spanish speaking skipper, fuel, drinks, snacks and snorkeling equipment. You can find what's included or excluded inside the description of each of our escapes
How long does a Boat Tour to Capri or Amalfi Coast last?
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Our tours (escapes) are mainly scheduled for 7 hours, in some cases if agreed with the booking offices, the tour can be extended to 8 hours (extra charges could be applied). The pick up is usually in the morning at 9:00 am and the drop off at 4:00 pm or from 10:00 am to 5 pm
How much does the landing tax cost in Capri? and is it Included in the Tour cost?
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There is a Landing tax for visitors to embark and disembark in Capri. For 2025 the tax is around 100 euros. We charge for it only if you decide to visit the island by land.
What is the refund and cancellation policy for your boat tours?
Cobalto Boat Escape Refund and Cancellation policy is simple and clear (For bookings made contacting us from this website, it may vary for Online Tourist Agent sites)
Cancellation for adverse sea/weather conditions:
The cancellation is taken by our experienced captains after analyzing reliable sources.
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You wont be charged any fee; You can decide wether to reschedule the tour (upon availability), or to be totally refunded.
Other cases, such as voluntary cancellation, travel or medical restrictions:
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10 or more days before the tour date. No charge or Full refund
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Between 9 and 6 days before the tour date, you will be charged the 50% amount of the tour price.
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5 days before the tour date, you will be charged the total amount.
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The day of the tour: Late arrivals (more than 25 minutes) and or No Show are non-refundable, the full amount will be charged.
Book, Sail, Enjoy, Save ;-)
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